FAQs

We do not provide free sessions to ensure our therapists are compensated properly for their hard work. This policy helps us maintain the high quality of care and professional support you receive during your therapy sessions. Thank you for understanding and valuing the effort and expertise of our therapists. 

Yes, you can if you're canceling and rescheduling 24 hours prior to your booked appointment. Please check our guidelines.

We follow a no-refund policy. Please check our guidelines

Currently, we do not offer any discount policies. However, we may introduce discounts in the future. For current pricing information, please refer to our services and guidelines. Thank you for your understanding, and we look forward to potentially offering discounts in the future.

Currently, we do not offer internships or supervision. However, we plan to introduce these opportunities in the future. When available, details will be updated on our services page. Thank you for your interest, and please stay tuned for future updates regarding internships and supervision opportunities. 

No, we do not provide chat-based therapies or telephonic therapies as they can be hard to counsel you properly and are not effective therapeutic methods. We believe in offering the highest quality of care through video sessions, which allow for better communication and more effective therapeutic outcomes. Thank you for understanding our commitment to providing the best possible support for your well-being. 

Not really. However, you're welcome to do your research on how therapy works and explore our website for better understanding. But if your therapist has given you "homework", we encourage you to do that before your session.

No, just ensure you have access to Google Meet and a stable internet connection. Make sure your device's camera and microphone are functioning properly for a smooth session experience.

A laptop or computer with a webcam is preferable for your sessions. However, you are welcome to join using your phone or tablet as well. Ensure your device supports the necessary functionalities for a seamless session experience. 

If you trust and feel comfortable with someone accompanying you to your sessions, you are welcome to bring them along at no additional charge. Please note that counseling and therapy services are provided specifically to you, and not to the accompanying person. Their presence is to support you during your session. 

We discourage contacting your therapist outside of scheduled session times. Our therapists are here to support and guide you through your healing process professionally. Please refer to our guidelines for more information on how to best utilize your therapy sessions.

Please understand that healing is a process that takes time. It is important to approach therapy with patience and commitment to allow for gradual progress. For more information, please refer to our guidelines.

You can pay online using UPI, Bank Transfer, or QR Code. Please note that we do not accept card payments at this time. After successful payment, a receipt will be issued to you for your records.

As counseling psychologists, we specialize in providing therapeutic support through psychological counseling. Please note that we do not prescribe medications or provide diagnoses. If you require medications or a formal diagnosis, we recommend consulting a psychiatrist or a clinical psychologist who specializes in diagnostic assessments. Your well-being is our priority, and we are here to support you within our professional scope. 

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Enrollment in our coaching or training programs does not include free counseling sessions or discounts on therapy services. If you are interested in counseling and therapy, you will need to sign up for these services separately. We appreciate your understanding and look forward to supporting you in achieving your goals through our specialized programs.

Career counseling and intelligence and personality assessment services do not include therapy sessions. These services are typically conducted in one session each. If you feel the need for therapy after utilizing these services, you are welcome to schedule a separate therapy appointment. Our aim is to provide comprehensive support tailored to your specific needs and aspirations.

Our counselors are highly qualified and experienced professionals dedicated to supporting you. Please visit the About section to learn more about their backgrounds and expertise. In cases where our counselors determine that your concerns require specialized expertise beyond their scope, they will provide you with appropriate referrals to ensure you receive the best possible care. Your well-being is our priority, and we are committed to guiding you toward effective solutions. 

We work from 9 am to 9 pm every day

Official email: snsnirvanamind@gmail.com

Official WhatsApp number: +91 8274991169

Therapy is available to everyone, regardless of age. There is no age restriction for seeking therapeutic support. Please refer to our guidelines for more information on how we can support individuals of all ages through our counseling services.

Currently, we do not offer offline therapy sessions. However, we plan to provide offline therapies in the future.